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Experience More

The new JPMS Pro Rewards program gives you more of everything you love—advanced education, salon business solutions, equipment, backbar products and samples, top brand merchandise, travel and exclusive experiences.

About Levels Sign Up Now
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It's So Easy

Join. Earn. Be rewarded! Join our program for FREE and start earning points when you purchase JPMS hair care, styling products, hair color and tools, and incrementally reap the rewards.

For a onesheet about the program, click here to download.

Are you a National Chain Salon? Click here for more information.

Select a number to learn more:

1Join

2Earn

3Be Rewarded!

Join

Helping your business grow has never been easier or more rewarding!

Apply today for instant access and exclusive benefits.

Sign up here

Hair Care

It's the foundation of your business, and the easiest way to start earning.

Color

This is where your salon shines! When it comes to color, your customers trust your expertise. Earn points while you earn their loyalty.

Digital Education

Earn through educational engagement! Completion of select eLearning Product Knowledge courses and select certification programs allows you to earn while you learn!

+ Bonus Education Points

For every General Point earned, JPMS will gift you an additional Education Point! With Education Points, you select the education right for you and your salon—virtual or in person.

Levels Earn Points
Titanium $50,000+ annual purchase
5X Points per $ on Hair Color
4X Points per $ on Hair Care*
Platinum $25,000 - $49,999 annual purchase
4X Points per $ on Hair Color
3X Points per $ on Hair Care*
Gold $10,000 - $24,999 annual purchase
3X Points per $ on Hair Color
2X Points per $ on Hair Care*
Silver $5,000 - $9,999 annual purchase
2X Points per $ on Hair Color
1X Points per $ on Hair Care*
Bronze $0 - $4,999 annual purchase
1X Points per $ on Hair Color
1X Points per $ on Hair Care*
*Includes wet line products and styling tools.
+ Bonus Points For every General Point you earn, you'll also receive a bonus Education Point to use on your choice of featured virtual or in-person learning experiences!

Be Rewarded!

Every purchase you make earns you points for the things you want most.

The greater your investment, the greater your rewards!

Sign up here

Unlock Rewards

Let the fun begin! Whether you want to treat yourself to travel or merchandise, or invest in your business with resources or education‐how you redeem your points is completely up to you!

Branded Merchandise

Show your JPMS pride with branded brushes, clips, color bowls and more!

Backbar + Samples

Use points to buy Wash House gallons, hair color developers or hair care samples to help drive your Take Home sales.

Paul Mitchell Education

Investing in yourself is the gift that keeps on giving! Journey into our virtual and in-person education experiences led by our incredible artistic and education teams to gain knowledge of our latest products, trends and business-building resources.

Business Resources

Get growing with access to salon management software, financial systems and marketing tools.

Philanthropy

Your rewards have the power to make a real difference. Be part of our culture of giving by donating points to your charity of choice.

Merchandise

What's on your wishlist? Treat yourself to the latest electronics or appliances for your home or business. You deserve it!

Travel

Treat yourself or your team to unforgettable travel experiences. Some rewards really do last a lifetime.

Gift Cards

Motivate and incentivize your salon team, colleague or client with gift cards. It's the perfect way to say, “I appreciate you.”

Sustainability

Improve your salon's operations with products and services designed to reduce your salon's environmental impact.

Frequently Asked Questions

How can we help you?

Browse the topics below to find what you are looking for.

General

What is the JPMS Pro Rewards Program?

JPMS Pro Rewards is a free program that gives members the opportunity to earn points for:

  • Each purchase of JPMS products across all brands
  • Referrals
  • Completing select virtual education*

*Education Points may be redeemed exclusively for educational offerings within the Education Category, which encompasses a selection of both virtual and in-person classes, as well as JPMS shows and events.

Access your personal JPMS Pro Rewards dashboard, review your account balance, find promotional opportunities, and redeem points 24/7 by logging in.

Please click here to view the JPMS Pro Rewards Terms and Conditions for additional program details.

What are the benefits of membership?

You'll receive reward points for every JPMS product purchased. The more you purchase and the higher your tier level, the more points you earn! As a member, you'll also get sneak previews of new products and special promotions, plus gain access to book your choice of virtual or in-person education.*

*Education Points do not apply to the Chain level.

Who is eligible to join?

Salon owners, managers, stylists, barbers, independent stylists and Paul Mitchell Schools Future Professionals in the USA and Canada are eligible to join the JPMS Pro Rewards program. A Distributor Full-Service Account number and/or Cosmoprof Store Card number is required for enrollment into Pro Rewards. Salon or barbershop groups with multiple locations have a unique tier level. Contact your John Paul Mitchell Systems Sales Representative or rewards@jpms.com for more information.

If I have more than one salon or barbershop location, can I join JPMS Pro Rewards?

For 5 or fewer locations, you can participate in the standard JPMS Pro Rewards program. If all locations have the same account number, then only one location will be enrolled and purchases for all locations will be added to that member account.

For salon or barbershop groups with more than 5 locations, we offer a separate Chain level. Contact your John Paul Mitchell Systems Sales Representative or rewards@jpms.com for more information.

Can more than one salon location be combined into one master account?

Yes, if you own more than one location and they have different account numbers, you may combine them under one membership. If you currently have multiple memberships that need to be merged into one account, please contact rewards@jpms.com.

How do I enroll in JPMS Pro Rewards as a first-time member?

To join Pro Rewards, register or login to your account. Then click "Apply Now" in the navigation bar or "Sign Up Now" on the main rewards page. Be sure to include your Distributor account and/or store card number. Your Distributor Sales Consultant or Store Associate can assist you or contact rewards@jpms.com.

How do I find my Distributor account or store card number?

The number is typically listed on your receipts and/or invoices. Your distributor is the best resource to confirm this information. Please click here to go to the Distributor Locator.

What are the JPMS Pro Rewards tier levels?

JPMS Pro Rewards offers 5 levels of opportunity: Bronze, Silver, Gold, Platinum and Titanium.

Enrollment starts at the Bronze level and Titanium is for our most elite salons. Once you meet the next level's purchase criteria, you will automatically be upgraded to that level.

How long will I stay in a tier level?

You will automatically move into a new tier level once the purchase requirement for that next tier is met. Depending on your purchasing level on December 31st of each year, you may be moved down a level.*

*Does not apply to the Chain level.

Does the program expire without activity?

Members will remain in the program indefinitely. (Subject to change)

How do I add my salon to your Salon Locator?

When you set up your membership, you will be prompted to opt in or out. If you choose to opt in, your salon information will automatically be added to the Salon Locator.*

*Does not apply to the Chain level.

Rewards Points

How soon will I begin earning points?

You will begin earning points once your membership is confirmed. We receive monthly reports for your purchases from all distributors.* From these reports, points are added to your member account by the last day of the following month (subject to change). For example, points earned in September will be posted to your account by the end of October. For every General Point, you will receive one bonus Education Point!**

Please note that points may be added sooner (or later) than the timeframes shown above, depending on when distributors submit their purchase reports to JPMS.

*Authorized Paul Mitchell Distributors. Salon centric purchases in select markets do not apply. **Education Points do not apply to the Chain level.

What is the difference between General Points and Education Points?

The breakdown of points is as follows:

Education Points are free bonus points you receive for every General Point earned through purchases. You also receive Education Points for completing select eLearning courses on the PM Pro Site eLearning Platform. Education Points can be redeemed for Education, including select virtual and in-person classes and JPMS shows and events.*

General Points are earned through purchases and referrals. They can be redeemed in all reward categories.

*Education Points do not apply to the Chain level.

Can members view their points online?

Yes, click here to log in and click "Go To My Rewards"" to visit your member account.

Can members view their tier level status and how much is needed to move up to the next level?

Yes, when you log in to your dashboard, on the landing page you will see your annual spend and a progress bar showing how much spend is needed to reach the next level.*

image of the Pro Rewards user header image of the Pro Rewards tier progress section on the user dashboard

*Does not apply to the Chain level.

I am not seeing the points that I know I earned. What do I do?

Please contact us at rewards@jpms.com and we will be happy to assist further.

Can I transfer both General Points and Education Points to another member?

Yes, click here to review the process.* You must have the member's email address that is associated with their account to process a transfer.

*Education Points do not apply to the Chain level.

If I don't have enough points for an item, can I pay cash for the balance?

Yes, you can increase your balance with a PayPal payment. Please note, point top-off is not available for JPMS Mall items, with the exception of Education.*

*Education Points do not apply to the Chain level.

As a JPMS Pro Rewards member, do I receive Sales bonus points?

Yes! You will receive quarterly bonus points*, based on JPMS sales and your JPMS Pro Rewards level. A deposit will be made in your General Points account that specifically states Sales Bonus Points. The higher your level, the larger the bonus opportunity.

*Does not apply to the Chain level. Currently available in US only.

Redemption

What is the JPMS Pro Rewards Mall? Where can I find it?

You must be a JPMS Pro Rewards member to access the JPMS Pro Rewards Mall. You will then be able to redeem points for travel, merchandise, gift cards, backbar and samples, education, business resources, philanthropy and JPMS branded merchandise!

Sign up for JPMS Pro Rewards here.

Visit the JPMS Pro Rewards Mall here.

*Point redemption categories will vary for Chain level members. Education Points do not apply.

Can orders be sent to a PO Box?

Orders are shipped via UPS or FedEx, and these carriers do not deliver to PO Boxes. Please make sure to provide a physical shipping address. Larger orders will be shipped via freight.

When can I expect my reward order to arrive?

Please allow 2-3 weeks for your order to arrive.

I received my order and something is wrong, what do I do?

If you have questions regarding a non-Paul Mitchell item, email us at jpms_orders@carltonone.com. If you have questions regarding a Paul Mitchell item, email us at rewards@jpms.com. You will receive a confirmation email once your order has been shipped.

What is your return/exchange policy for reward orders?

We do not offer returns or exchanges. Please contact us directly at wecare@jpms.com for further information.

How many points do I need to redeem for JPMS virtual and in-person education classes/workshops?*

Class Options Educator Points Artistic Director Points
Essentials Virtual 15.000 N/A
Essentials In-Person 25,000 N/A
Advanced In-Person 35,000 N/A
Creative Virtual N/A 250,000
Creative In-Person 75,000 400,000

*Education Points do not apply to the Chain level.

Who are the JPMS Artistic Directors?

What is the process for booking a virtual or in-person education class or workshop with my JPMS Pro Rewards Points?*

  1. Log in to your Dashboard.
  2. Navigate to the Education Category.
  3. Select "Class" (Hair Color, Styling + Natural Hair, Haircutting or Barbering + Grooming).
  4. Select "Class Type" (In Salon or Virtual).
  5. Select "Class Level" (Essentials, Advanced or Creative).
  6. Select "Educator Type" (Educator or Artistic Director). Artistic Directors are only available for Creative Level Workshops and are subject to availability.
  7. Confirm and complete the purchase transaction.
  8. Once your transaction is complete, you will automatically receive a confirmation email.
  9. Once the Educator is confirmed, they will contact you to secure the date/time and work out the details of the class.
  10. You will receive confirmation of the class name, Educator, date and time.

*Education Points do not apply to the Chain level.